Fundamentals of Work Management Training Course

WORK MANAGEMENT TRAINING COURSE GOALS

The goals for the attendees of Fundamentals of Work Management training course are:

• Understand the maintenance work management business process – specifically as it relates to different key stakeholders such as planners, schedulers, supervisors, supply officers, operators, senior trades and engineers;
• Understand the gap between the participants’ work management practices and what constitutes sound performance which is effective in delivering asset performance and efficient in the use of resources and investment; and
• Identify ideas and methods which the participants can take back to their work place to drive an immediate improvement to the benefit of all stakeholders.

WORK MANAGEMENT TRAINING COURSE LEARNING OBJECTIVES

The learning objectives for the Fundamentals of Work Management course are:

• Understand the terms and concepts of modern work management practices;
• Recognise important steps in the management of each key work flow process;
• Establish and work to policy, strategy, standards and so forth which define and ensure discipline in work management;
• Understand the roles and responsibilities of key stakeholders in the delivery of work;
• Use modern information systems to manage work and report on the risk in the assets; and
• Assess work management performance and act on results in a continuous improvement process.

WORK MANAGEMENT TRAINING COURSE EXPECTATIONS

The participant is expected to:

• Engage with their supervisor before coming to the course in order to determine where the most value in their specific business can be found from the learning experience;
• Have an open mind to appreciate new concepts and challenge long held beliefs specific in their work place;
• Critically test the material presented in the course in terms of relevance and applicability to their own situation;
• Work hard to find opportunities for improvement to take back to their own work place;
• Deliver improvement back in the work place by applying and testing the concepts taught in this course; and
• Be positive and work with other participants in a collaborative learning experience.
• This is a serious investment of time and funds and provides a rare opportunity to allow the participant to think through these concepts and seek out an improved way of undertaking their job.

WORK MANAGEMENT TRAINING COURSE LEARNING MATERIALS

Materials provided for this course include:

• Pre-course questionnaire which will allow some tailoring of the delivery to the participants’ backgrounds and specific needs;
  Comprehensive reference manual and explanatory slides; and
• Interactive team sessions leading to material developed by the participants, which is documented and provided back as a course report.
  The course report should assist individuals focus on priority improvements which they can take back to the work place.

The pre-course questionnaire is designed for the participant to discuss with their supervisor so that they come to the course prepared to address specific day-to-day issues and find solutions they can apply back in their own workplace.

The reference manual will provide a long-term benefit as a source of practical advice covering all aspects of work management.